Shih-Fen Cheng

Principal Research Scientist, Amazon
Associate Professor of Computer Science, Singapore Management University

sfcheng2015.jpg
Office 4031
80 Stamford Road
Singapore 178902

Shih-Fen Cheng is a Principal Research Scientist at Amazon. He is also an Associate Professor of Computer Science at Singapore Management University. He received his Ph.D. degree in industrial and operations engineering from the University of Michigan, Ann Arbor, and B.S.E. degree in mechanical engineering from the National Taiwan University.

His research focuses on the modeling and optimization of complex systems in engineering and business domains, with application in the areas of urban computing and human decision-making. He is particularly concerned about the real-world impact of his research, as illustrated by his recent research on taxi and ride-hailing industry. His research outputs and deployed system have received prestigious international awards from CIKM, AAMAS, and INFORMS. He regularly publishes in top AI conferences such as IJCAI, AAAI, and AAMAS; he also publishes widely in journals such as Transportation Science, ACM Transactions on Intelligent Systems and Technology, IEEE Transactions on Intelligent Transportation Systems, and IIE Transactions. He is long-time members of INFORMS, AAAI, and IEEE, and serves as Senior Editor for Electronic Commerce Research and Applications.

news

Apr 20, 2025 Our paper, “Information Salience and Vehicle Idling Behavior: Evidence from Taxis in Singapore,” (with Sumit Agarwal, Jussi Keppo, Long Wang, and Zoe Yang), is accepted at The Review of Economics and Statistics.
Mar 17, 2025 Granted Patent on “Method and System for Taxi Demand Prediction Using a Neural Network Model” (Singapore Patent 10202103115Q).
Jul 05, 2024 My PhD students, Qian Shao and Pang Jin Tan, have both been awarded the 2024 SMU Presidential Doctoral Fellowship.
Jul 01, 2024 Started as Principal Research Scientist at Amazon. (On leave from SMU.)
Apr 17, 2024 Paper accepted at IJCAI-24
Feb 13, 2024 Paper accepted at ICAPS-24
Nov 08, 2023 Interviewed by Business Times - How does having more high-mileage PHVs fit our aim to reduce traffic snarls?
Sep 29, 2023 Interviewed by Business Times - Turning point for the taxi industry?
Jul 07, 2023 My PhD student, Qian Shao, has been awarded the 2023 SMU Presidential Doctoral Fellowship.

selected publications

  1. Information Provision and Search Frictions: Evidence from the Taxi Industry in Singapore
    Sumit Agarwal, Shih-Fen Cheng, Jussi Keppo, and 2 more authors
    The Review of Economics and Statistics, 2025
  2. IJCAI-24
    Enabling sustainable freight forwarding network via collaborative games
    Pang Jin Tan, Shih-Fen Cheng, and Richard Chen
    In Thirty-Third International Joint Conference on Artificial Intelligence, 2024
  3. ICAPS-24
    Imitating cost-constrained behaviors in reinforcement learning
    Qian Shao, Pradeep Varakantham, and Shih-Fen Cheng
    In Thirty-Fourth International Conference on Automated Planning and Scheduling, 2024
  4. Neighborhood retail amenities and taxi trip behavior: A natural experiment in Singapore
    Kwan Ok Lee, and Shih-Fen Cheng
    Habitat International, 2023
  5. TRC
    The impact of ride-hail surge factors on taxi bookings
    Sumit Agarwal, Ben Charoenwong, Shih-Fen Cheng, and 1 more author
    Transportation Research Part C, 2022
  6. TS
    A state aggregation approach for stochastic multi-period last-mile ride-sharing problem
    Lucas Agussurja, Shih-Fen Cheng, and Hoong Chuin Lau
    Transportation Science, 2019