CV

Basics

Name Shih-Fen Cheng
Label Professor / Scientist
Email chengsf@umich.edu
Phone +65 6828-0526
Url https://sfcheng-research.github.io/
Summary Principal Research Scientist at Amazon; Associate Professor of Computer Science at Singapore Management University

Education

Work

  • 2024.07 - Present

    Singapore / Japan

    Principal Research Scientist
    Amazon
    Working on optimizing delivery experience and logistics operations.
  • 2023.08 - Present

    Singapore

    Urban Fellow
    Urban Institute
    Singapore Management University
  • 2015.01 - Present

    Singapore

    Associate Professor of Computer Science
    School of Computing and Information Systems
    Singapore Management University
  • 2014.10 - 2020.09

    Singapore

    Deputy Director (Research)
    Fujitsu-SMU Urban Computing and Engineering Corp Lab
    Singapore Management University
    • A S$27m research lab jointly funded by Fujitsu (Japan) and National Research Foundation (Singapore).
    • Focus on research with real-world impact in urban mobility, logistics, and crowd management.
  • 2006.12 - 2014.12

    Singapore

    Assistant Professor of Information Systems
    School of Computing and Information Systems
    Singapore Management University
  • 2006.01 - 2006.04

    Ann Arbor, Michigan

    Graduate Student Instructor
    University of Michigan
    Teaching assistant for IOE 310: Introduction to Optimization Methods.
  • 2001.09 - 2006.07

    Ann Arbor, Michigan

    Graduate Student Research Assistant
    University of Michigan
    • Member of Strategic Reasoning Group (PI: Michael P. Wellman).
    • Member of Dynamic Systems Optimization Lab (PI: Robert L. Smith).
  • 1999.07 - 2001.06

    Taiwan

    Software Engineer
    OLE Technology Corp
    Software startup company on Product Life Cycle Management system.
  • 1997.07 - 1999.06

    Taiwan

    Lecturer, Second Lieutenant
    Taiwan Army
    Compulsory Military Service

Awards & Honors

Research Grants

  • 2024.01 - 2025.12
    PI : Enabling Sustainable Point-to-Point Transport Service via Behavioral Game Theory
    Urban Institute, Singapore Management University, S$124,990
  • 2023.01 - 2025.12
    Co-PI : The Impacts of On-demand Platforms under Individual Choice Endogeneity
    Ministry of Education Academic Research Fund Tier 2, S$382,187
    With Ying Xu (SUTD) as PI.
  • 2021.08 - 2024.12
    PI : Learning by Doing in the Age of Big Data
    Ministry of Education Social Science Research Thematic Grant, S$579,318
    With Sumit Agarwal, Ben Charoenwong, and Jussi Keppo (all NUS Business School) as Co-PIs.
  • 2021.06 - 2023.05
    Co-PI : Not for Girls?: Gender Imbalance in STEM and Its impact on Female Students' Creative Performance
    Ministry of Education Tertiary Education Research Fund, S$192,673
    With Chi-Ying Cheng as PI.
  • 2021.05 - 2022.04
    PI : Smart Barrier-Free Access (SmartBFA) 2.0
    Mercurics, S$50,000
  • 2019.10 - 2021.09
    PI : Intelligent Taxi Queue Management
    Changi Airport Group, S$200,000
  • 2014.11 - 2020.10
    Co-Lead PI : Fujitsu-SMU Urban Computing and Engineering Lab
    Fujitsu and National Research Foundation, S$27,000,000
    With Hoong Chuin Lau as Lead PI.
  • 2013.07 - 2016.07
    PI : Context-Aware Large-Scale Mobile Crowd-Sourcing
    Xerox Research Center India (XRCI), USD$150,000
    With Archan Misra.
  • 2011.01 - 2015.12
    PI : Coordinating Automated Para-Transit Service Operations
    Singapore-MIT Alliance for Research and Technology Centre, S$482,515
    With Hoong Chuin Lau.
  • 2010.11 - 2011.08
    PI : Optimizing Taxi Fleet Operations
    Singapore-MIT Alliance for Research and Technology Centre, S$46,211
  • 2010.10 - 2011.03
    PI : Commodity Trading Simulation
    The Infocomm Development Authority of Singapore, S4,589
  • 2010.05 - 2010.09
    PI : Policy Implications of Position Limits: An Agent-based Analysis
    The Institute for Financial Markets, USD$15,000
    With Bernard Lee and Annie Koh.
  • 2008.07 - 2009.06
    PI : Creating a Better Commodity Trading Simulation - A Multi-Agent Approach
    SMU International Trading Institute, S$37,350
  • 2008.05 - 2009.05
    PI : Exploring Agent-based Computational Models
    Wharton-SMU Research Centre, S$39,050
  • 2007.03 - 2008.02
    PI : Market-Based Approaches for Dynamic Resource Allocation Problems
    SMU Office of Research, S$30,100
  • 2007.02 - 2008.01
    PI : Designing the Market Game for a Commodity Trading Simulation
    International Enterprise Singapore, S$47,266

Research Areas

Urban computing and sustainable urban operations
Mobility-on-demand systems
Mobile crowdsourcing
Last-mile logistics
Agent-based modeling and simulation
Large-scale optimization models and computational methods

Thesis Chair (PhD)

  • 2024.01 - Present
    Jian Bin Liew
    • Thesis Title: TBD
  • 2021.08 - Present
    Pang Jin Tan
    • Thesis Title: Collaborative logistics: Theory and Practice of Platform and Incentive Design
    • Awarded SMU Presidential Doctoral Fellowship, 2024
  • 2020.08 - Present
    Qian Shao
    • Thesis Title: Real-world Considerations in Human Decision Making
    • Awarded SMU Presidential Doctoral Fellowship, 2023, 2024
  • 2019.08 - 2023.07
    Mengyu Ji
    • Thesis Title: Analyzing Taxi Drivers' Decision-making and Recommending Strategies for Enhanced Performance: A Data-driven Approach
    • Current Position: Assistant Professor, Luoyang Institute of Science and Technology, China
  • 2016.01 - 2020.12
    Chung-Kyun Han
    • Thesis Title: Efficient Algorithms for Trajectory-Aware Mobile Crowdsourcing
    • Awarded SMU Presidential Doctoral Fellowship, 2020
    • Current Position: Technical Account Manager, Gurobi Optimization
  • 2014.01 - 2018.12
    Larry Lin
    • Co-supervise with Hoong Chuin Lau
    • Thesis Title: Modeling Movement Decisions in Networks: A Discrete Choice Model Approach
    • Current Position: Data Scientist, Grab
  • 2013.01 - 2017.06
    Cen Chen
    • Co-supervise with Hoong Chuin Lau
    • Thesis Title: Recommending Personalized Schedules in Urban Environments
    • Current Position: Associate Professor, School of Data Science and Engineering, East China Normal University
  • 2012.07 - 2017.06
    Jiali Du
    • Co-supervise with Hoong Chuin Lau
    • Thesis Title: Proactive and Reactive Strategies to Handle Surges in Urban Crowds
    • Current Position: Data Scientist, Booking.com

Thesis Chair (EngD)

  • 2020.08 - 2024.05
    Nurul Asyikeen Azhar
    • Co-supervise with Aldy Gunawan
    • Thesis Title: Enabling Sustainable Mining via AI-based Approaches
    • Awarded EDB Scholarship
    • Current Position: Senior Data Scientist, Rio Tinto

Thesis Chair (Master)

  • 2011.03 - 2014.07
    Duc Thien Nguyen
    • Co-supervise with Hoong Chuin Lau
    • Thesis Title: Fair Cost Sharing Auction Mechanisms in Last Mile Ridesharing
    • Current Position: Research Scientist, IBM
  • 2009.08 - 2012.06
    Long Foong Liow
    • Co-supervise with Hoong Chuin Lau
    • Thesis Title: Go Niche or Go Home: Influence Maximization In the Presence of Strong Opponent
    • Current Position: Manager, Infocomm Development Authority of Singapore

Thesis Committee (PhD)

Dexun Li (Chair: Pradeep Varakantham)
Jingfeng Yang (Chair: Hoong Chuin Lau)
Joe Waldy (Chair: Hoong Chuin Lau)
Rajiv Kumar (Chair: Pradeep Varakantham)
Meghna Lowalekar (Chair: Pradeep Varakantham)
Tanvi Verma (Chair: Pradeep Varakantham and Hoong Chuin Lau)
Na Fu (Chair: Hoong Chuin Lau)

Professional Activities

Senior Program Committee
International Joint Conference on Artificial Intelligence (IJCAI): 2023, 2024, 2025
International Conference on Autonomous Agents and Multiagent Systems (AAMAS): 2018, 2019, 2023, 2024, 2025
AAAI Conference on Artificial Intelligence (AAAI): 2020, 2024, 2025
AAAI Conference on Artificial Intelligence (AAAI), Special Track on AI for Social Impact: 2024, 2025
AAAI Conference on Human Computation and Crowdsourcing (HCOMP): 2022
Program Committee
International Conference on Automated Planning and Scheduling (ICAPS): 2021 - 2024
AAAI Conference on Artificial Intelligence (AAAI): 2011, 2012, 2016, 2017, 2019, 2021 - 2023
AAAI Conference on Artificial Intelligence, Special Track on AI for Social Impact: 2020 - 2023
AAAI Conference on Human Computation and Crowdsourcing (HCOMP): 2019 - 2021
International Joint Conference on Artificial Intelligence (IJCAI): 2013, 2016, 2017, 2020
International Conference on Autonomous Agents and Multiagent Systems (AAMAS): 2011, 2013 - 2017
26th World Congress on Intelligent Transport Systems (ITS World Congress): 2019
Winter Simulation Conference (WSC): 2018
International Workshop on Agents in Traffic and Transportation (ATT): 2012 @AAMAS, 2014 @AAMAS, 2016 @IJCAI, 2018 @IJCAI
ACM Symposium on Applied Computing (ACM SAC): 2015, 2016, 2018
IEEE International Conference on Agents (ICA): 2016, 2017
Duke Forest Conference: 2016
International Conference on Principles of Practice in Multi-Agent Systems (PRIMA): 2009 - 2015
International Conference on Electronic Commerce (ICEC): 2012, 2013
Annual IEEE Conference on Automation Science and Engineering (CASE): 2010
International Conference on Computational Intelligence and Security: 2008
Editorial Board
Senior Editor, Electronic Commerce Research and Applications: 2019 - 2025
Associate Editor, Electronic Commerce Research and Applications: 2013 - 2019